Introduction
To get the most out of your technology investment, you can’t just stop at the implementation. At WCC we believe in True Business Solutions – connecting relevant business, technology and people to deliver true benefit to our customers.
The ELISE Technology is at the core of our solutions, and our consulting services revolve around this core; addressing different issues and target groups as we move along the path. And, like any wheel, it rolls smoothly only when all parts are connected: people, business drivers, business processes, databases, hardware and knowledge transfer.
Solution Stack
The ELISE Solution Stack in a typical implementation comprises:
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ELISE, the search and match engine, including the Data Dictionary
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A graphical user interface (GUI) to represent the search & match results in a custom made design (based on RIA or other specifications)
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An interface that connects ELISE (and the GUI) to the front/back end application that is used in the customers' business processes.
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Ad hoc expertise
WCC Consultants have in-depth knowledge about ELISE and its configuration. They can assist you on matters such as cost/benefit analysis, assess technical architecture, user interface, scalability considerations, and how to integrate the technology into business processes.
Projects
Based upon an agreed Master plan, our approach is to define projects that have a maximum time box of three months. Subsequently we take the learning experience from you our customer, add newly requested features, and use that as the basis for next projects. This incremental approach is one of our cornerstones in delivering True Business Solutions and is highly appreciated by our customers.
System Audits
The purpose of the System Audit is to quickly analyze, assess and evaluate the way you use ELISE in your daily operation. Topics covered include Business Rules, Quality of Matching, Data Replication, ELISE Configuration, Performance, Application Architecture and ELISE interaction (API usage). Recommendations are made based on the outcome of the System Audit.
Consulting on Demand
Consulting on Demand is a proactive allocation of our expertise to ELISE users (both technical and functional). This service is offered as a yearly subscription and can include all of our individual services. It is tailored to your particular context and demands. The advantage to Consulting on Demand is that our consultants and services are always available on short notice to deal with your specific questions and situations.