New Zealand’s Ministry of Social Development Selects WCC to Power its Digital Employment Service
Utrecht, Netherlands – 18 August, 2026, WCC, a global leader in advanced workforce management solutions, announces that its employment solution has been selected by New Zealand’s Ministry of Social Development (MSD) to power their new Digital Employment Service (DES) initiative.
This strategic partnership supports MSD’s services for the future transformation programme, reinforcing the Ministry’s commitment to delivering more accessible, user-friendly, and integrated employment services for all New Zealanders. WCC’s employment solution will serve as the foundation for a modernised employment platform, helping jobseekers find and apply for relevant opportunities with greater ease and efficiency, while also contributing to a more sustainable and inclusive labour market.
WCC was chosen as the preferred supplier based on its proven expertise and capability to deliver high-quality workforce solutions. Since then, WCC has worked closely with MSD through a Discovery Phase and Validation Activities to ensure the solution aligns with MSD’s strategic goals.
“We’re excited to support MSD in transforming digital employment services in New Zealand. Our technology makes job opportunities more accessible, helping people navigate the labour market with ease and fostering sustainable employment for better well-being across communities. This partnership underscores our shared commitment to driving positive change through innovation for New Zealanders.“
– Jan Jensen, CEO of the WCC Group
“The first release of the digital employment component of our MSD – services for the future transformation programme is a huge step forward for us, and the services we provide both jobseekers and employers. The Job Matching technology provided by WCC is at the core of this to get more people into work and doing this efficiently. We look forward to the next steps in our partnership with WCC as we keep refining our product and delivering outcomes for New Zealanders”.
– Hugh Miller, Group General Manager Employment of MSD
This collaboration represents a major step in modernizing employment services in New Zealand, ensuring that jobseekers, caseworkers, and employers have a more seamless and efficient way to connect with opportunities.
About WCC Group
Founded in 1996, WCC Group provides intelligent employment and workforce solutions that help organisations connect people with jobs and training opportunities more effectively. WCC supports public employment services across more than 25 countries worldwide and powers recruitment operations for leading staffing agencies globally.
Building on decades of expertise in public employment services and workforce matching, WCC recently expanded its portfolio with Workr, a solution designed to help large organisations improve internal mobility, retain talent, and better align workforce skills with organisational needs.
Powered by responsible AI and advanced search and match technology, WCC’s solutions enable skills-based matching and support more transparent and informed decision-making. Processing more than half a billion interactions every day, WCC supports large-scale labour market initiatives globally, including MyFutureJobs in Malaysia and recruitment operations for Robert Half in the United States.
About MSD
MSD is New Zealand’s agency for providing public employment services and delivering the country’s welfare system. Originally established in 1889 as the Old Age Pensions Office, MSD today supports around 1.4 million New Zealanders (around 28% of the population), with an annual budget of $47.5 billion (approx. 33.5% of core government spending).
The Ministry provides financial assistance to people of working age who may be unemployed and seeking work, temporarily or permanently unable to work due to a health condition or disability, or sole parents caring for young children. MSD also delivers New Zealand Superannuation, student loans and allowances, and Disability Support Services.
In addition, MSD assesses eligibility for social housing and works in partnership with organizations and community groups across New Zealand to improve outcomes for individuals, families, and communities. The Ministry collaborates closely with iwi and Māori to support the Crown’s obligations under Te Tiriti o Waitangi (the Treaty of Waitangi).