WCC eyes ambitious APAC expansion in the face of pandemic
Utrecht – NL, May 27, 2021. WCC Group, a leading provider of advanced solutions for Public Employment Services and Staffing Agencies and ID/Security government agencies, is delighted to announce expansion of their operations into APAC this month.
This exciting and ambitious business growth will enable WCC to deliver localized services to the Asia Pacific market, helping the region emerge stronger from the impacts of the pandemic and to develop robust employment and security strategies for the future.
The expansion, which includes development capacity and product investment, comes at a time when many industries are experiencing market contraction due to the COVID-19 pandemic. The team at WCC is looking forward to supporting APAC territories by investing in its people and communities during these challenging economic times.
WCC’s APAC expansion includes a local hub in Kuala Lumpur, Malaysia. Leading the expansion are Wai Loon Kaw as head of APAC Software Development who is an established player in the area of software development, and Jason Lau as Service Delivery Manager, a highly regarded professional in the customer success space. Mr Kaw and Mr Lau will be spearheading a team of talented individuals with responsibilities for Sales, Service Delivery, Software Development and Customer Support.
“To be investing in R&D and penetrating a new market during these times is testament to the confidence our customers have in WCC’s services and our people. It is our privilege to have the opportunity to develop labor market solutions that can help Public Employment Services and Passenger Screening Solutions to better enable Border Management services during this pandemic, so they might emerge better equipped to deal with future challenges and capitalize on their successes.”
Mr Kaw, Head of APAC Software Development at WCC
About WCC Group
Founded in 1996, WCC Group provides intelligent employment and workforce solutions that help organizations connect people with jobs and training opportunities more effectively. WCC supports public employment services across more than 25 countries worldwide and powers recruitment operations for leading staffing agencies globally.
Building on decades of expertise in public employment services and workforce matching, WCC recently expanded its portfolio with Workr, a solution designed to help large organizations improve internal mobility, retain talent, and better align workforce skills with organizational needs.
Powered by responsible AI and advanced search and match technology, WCC’s solutions enable skills-based matching and support more transparent and informed decision-making. Processing more than half a billion interactions every day, WCC supports large-scale labor market initiatives globally, including MyFutureJobs in Malaysia and recruitment operations for Robert Half in the United States.
About MSD
MSD is New Zealand’s agency for providing public employment services and delivering the country’s welfare system. Originally established in 1889 as the Old Age Pensions Office, MSD today supports around 1.4 million New Zealanders (around 28% of the population), with an annual budget of $47.5 billion (approx. 33.5% of core government spending).
The Ministry provides financial assistance to people of working age who may be unemployed and seeking work, temporarily or permanently unable to work due to a health condition or disability, or sole parents caring for young children. MSD also delivers New Zealand Superannuation, student loans and allowances, and Disability Support Services.
In addition, MSD assesses eligibility for social housing and works in partnership with organizations and community groups across New Zealand to improve outcomes for individuals, families, and communities. The Ministry collaborates closely with iwi and Māori to support the Crown’s obligations under Te Tiriti o Waitangi (the Treaty of Waitangi).