Employment Platform

Customizable Modular Solution

WCC’s Employment Platform is a fully customizable modular solution used in Public (PES) or Private Employment Services (PrES). We have more than 20 years of experience in the development of Employment Services solutions. So with the benefit of this experience, we created the Employment Platform to meet the sector’s needs. As a result, the Employment Platform provides excellent added value for a wide range of user groups. For instance, jobseekers, employers, PES counselors, and recruitment consultants.

Employment Platform – flexible and scalable

WCC specifically designed the Employment Platform to be flexible and scalable. Therefore it meets the needs of any PES, however demanding. Firstly, it includes a wide range of powerful software modules, all of which can be extensively customized. So clients can easily configure the modules they need to create a completely custom solution. Secondly, we designed the Employment Platform to be scalable. As a result, the Employment Platform can support even the largest PES, automatically scaling to match demand.

In particular, our flexible Employment Platform modules will reduce the cost of implementation. So customers can deliver completely custom Employment Services with a minimum of effort. Furthermore, at a lower cost than self-build!

Employment Platform – key modules

Match Manager module

The Match Manager module delivers multiple match models, so Public and Private Employment services can cross-match data from jobseekers and employers in a single operation. Not only does this matching process take the requirements of both parties into account, but it saves money and resources too. What is more, administrators can quickly and easily configure the match models to meet their specific needs. Using an easy-to-use match management interface, users can apply multiple filters and weights to all job and jobseeker properties, such as salary and location. The PES can, therefore, actively steer the matching results to effectively and efficiently support case managers. Thanks to the Match Manager module’s highly configurable behavior, and transparency in matching jobseekers to jobs, every PES can take full advantage of our advanced self-service applications to create optimized matches between jobseekers, and employers.

Profiling Manager module

Another key module is the WCC Profiling Manager, designed to help the PES handle different categories of jobseekers. For example, they can classify jobseekers into segments based on their recent employment history. And also identify long and short-term unemployed. Segmentation is beneficial for implementing targeted Active Labor Market Policies (ALMPs), displaying specific matching jobs that will accelerate the jobseeker’s chances of employment.

Enrollment Manager module

The WCC Enrollment Manager module improves the quality of user data, such as jobseeker and employer-generated data. The module interprets users’ free text content, using taxonomies created with the Taxonomy Manager. For example, in response to job titles or occupations entered by the user, the Enrollment Manager module returns smart suggestions for the most suitable values. In turn, this dynamic assistance helps to standardize and match user-generated content.

Gap Manager module

Our Gap Manager module helps jobseekers to identify gaps in their skills, competencies, certifications, experience, salary expectations, education, and location. In fact, we can identify factors that may prevent them from obtaining their dream job. With this in mind, Gap Analysis guidance will help jobseekers to create personal development and training plans,. And so help them to achieve their goals.

Referral Manager module

And finally, the Referral Manager module guides jobseekers towards support measures. Specifically in the form of education and upskilling. Amongst other options, skill improvement could entail vocational training. Or for example, the creation of a more general education plan. When these measures are applied, and jobseekers complete their training, this will improve their chances of gaining the role they desire in the labor market.

Job matching; matching platform; smart search & match platform
Job matching; matching platform; smart search & match platform

Public and Private Employment Services

Using the Employment Platform, Public Employment Services can respond quickly to labor market demands. For instance, they can  learn how the labor market is changing. They can also easily define target groups. And therefore identify appropriate matching strategies for each group. As a result, they can construct targeted employment measures. For example, provide additional skills training or education opportunities. We count the largest PES in Europe amongst our clients, so demonstrating that the Employment Platform meets the needs of any Employment Service. Above all, the Employment Platform modules offer excellent business value to all players in the sector.

WCC designed the Employment Platform specifically to assist Public Employment Services (PES). However, we have more than 20 years of experience in the Employment Services domain. As a result, the Employment Platform has evolved to match the needs of both Public and Private Employment Services (PrES).

The challenges of a dynamic labor market

It’s important to realize that labor markets are dynamic. For one thing, the world around us changes continuously. These changes markedly affect the labor market, and this often impacts employment opportunities.  In the first place, the type of work available changes continuously. And at the same time, jobseekers’ skills don’t always match the skills needed. Sudden changes in the labor market can therefore lead to dramatic consequences for jobseekers and employers.

Then again, these are not the only challenges. For example, unforeseen market issues, economic change, and evolving markets all affect employment prospects. Also, population aging and immigration will have a significant impact on employment. Unsurprisingly, these changes will eventually influence supply and demand in the labor market. Most importantly, the local PES will need to develop a custom approach to resolve these problems rapidly. Without interventions, these changes will lead to an imbalance in the job market. In other words, a gap between the available workforce skills and those required by employers.

WCC designed the Employment Platform to resolve many of these issues. To put it another way, our Employment Platform bridges the gap between supply and demand for Private and Public Employment Services.

Crucial labor market factors

It’s important to realize that these challenges not only impact PES. Jobseekers and employers, in particular, are equally affected. With this in mind, it’s important that all actors in the labor market must:

Employment platform modules / modular; customizable; smart search & match; gap analysis; referral; workforce development; labor market insights
  • Firstly, acknowledge the distance to the labor market – especially for vulnerable population groups
  • Secondly, make future-proof decisions on education, career orientations, and lifelong learning

Matching, gap analysis, and referrals

In the job matching process, jobseekers may receive suggestions about other types of occupations. Or perhaps they have an interest in making a change. New career opportunities based on their education, soft skills, and work experience may open new horizons. And this is where our Gap Manager module comes in. It helps jobseekers to see which skills or qualifications they lack for a specific profession. Which, in turn, gives them a clear insight into career opportunities and training that may assist them in their goals. Equally important, it will help them to decide whether a particular step is feasible.

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Employment Platform – matching ambition with skills

Ambition setting

The first thing to remember is that jobseekers frequently have many ambitions. However, in reality, how many of these ambitions will lead to employment? To this end, the Gap Manager module will indeed help to provide the answer. As a result, using the PES Employment Platform makes organizations uniquely placed to advise jobseekers.  Above all about the feasibility of a particular career path. For example, “you can achieve this ambition only if you follow this training path.”

Skills

It is important to define the shortest path to employment or a career change. This is especially important for jobseekers that have outdated skills. For this reason, our Gap Manager module provides a detailed analysis of skills. That is to say, it shows the difference between required and optional skills. And also the difference between the skills of a jobseeker and the skills needed for a specific job vacancy.

Employment Platform – matching vacancies 

Vacancy analysis for jobseekers

When jobseekers find a vacancy, they also want to know how well they fit the job. Gap Analysis quickly provides an overview of any differences between the jobseeker’s ambitions / capabilities and the employer’s requirements. For instance, the analysis can include location, salary, (soft) skills, education, as well as certificates. This information is of course also vital when making decisions on training.

Jobseeker analysis for employers

Of course, several jobseekers may be suitable for the same vacancy. So who will be the best fit? Using Gap Analysis, an employer can identify the gaps between a jobseeker and a vacancy. In other words, predict if a jobseeker is suitable for (long-term) employment.

The Gap Manager module returns the results in easy-to-use APIs. So Public Employment Services can present the analyses in various ways. What is more, on multiple devices too.

Success Stories

VDAB

(Flanders)

VDAB

• In this case, business partners of the Belgian PES, VDAB, wanted to see improvements in the job matching quality.
• WCC competence-based matching strategies, refined monthly, were used to significantly improve the quality.
• As a result, customer satisfaction grew markedly. In fact, partners now give priority to jobseekers offered by VDAB.

AMS

(Austria)

AMS

• The Austrian PES, AMS, wanted to modernize its services for caseworkers, employers, and jobseekers while introducing skill-based matching.
• So WCC Employment Platform modules were tested in a ‘Match Lab’ at AMS.
• AMS gained experience of WCC Employment Platform modules, delivering better services and results, with less manual work, and fewer errors.

Bundesagentur

(Germany)

Bundesagentur

• The two main concerns of the BfA were data security/privacy, along with the cost of development, testing and production hardware.
• So WCC provided our ELISE Search & Match Platform to encrypt the data, as well as enable virtualization using docker and containers.
• Data privacy subsequently improved, coupled with lower costs for hardware due to a flexible infrastructure.

VDAB

(Flanders)

VDAB

• In this case, business partners of the Belgian PES, VDAB, wanted to see improvements in the job matching quality.
• WCC competence-based matching strategies, refined monthly, were used to significantly improve the quality.
• As a result, customer satisfaction grew markedly. In fact, partners now give priority to jobseekers offered by VDAB.

AMS

(Austria)

AMS

• The Austrian PES, AMS, wanted to modernize its services for caseworkers, employers, and jobseekers while introducing skill-based matching.
• So WCC Employment Platform modules were tested in a ‘Match Lab’ at AMS.
• AMS gained experience of WCC Employment Platform modules, delivering better services and results, with less manual work, and fewer errors.

VDAB

(Flanders)

VDAB

• In this case, business partners of the Belgian PES, VDAB, wanted to see improvements in the job matching quality.
• WCC competence-based matching strategies, refined monthly, were used to significantly improve the quality.
• As a result, customer satisfaction grew markedly. In fact, partners now give priority to jobseekers offered by VDAB.

AMS

(Austria)

AMS

• The Austrian PES, AMS, wanted to modernize its services for caseworkers, employers, and jobseekers while introducing skill-based matching.
• So WCC Employment Platform modules were tested in a ‘Match Lab’ at AMS.
• AMS gained experience of WCC Employment Platform modules, delivering better services and results, with less manual work, and fewer errors.

Bundesagentur

(Germany)

Bundesagentur

• The two main concerns of the BfA were data security/privacy, along with the cost of development, testing and production hardware.
• So WCC provided our ELISE Search & Match Platform to encrypt the data, as well as enable virtualization using docker and containers.
• Data privacy subsequently improved, coupled with lower costs for hardware due to a flexible infrastructure.

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